1803126 - Faxing a Crystal Report results in poor image quality

SAP Knowledge Base Article - Public

1803126 - Faxing a Crystal Report results in poor image quality

Symptom

  • Report prints with good quality
  • Using a fax driver as a driver results in the report being faxed with low / poor resolution

Environment

  • SAP Crystal Reports 2011
  • Crystal Reports 2008
  • SAP Crystal Reports for Visual Studio 2010

Cause

  • Crystal Reports does not control the quality of the print
  • The printer driver or fax driver controls the quality of the print out

Resolution

  •  Set the DPI using the printer settings for the Fax software

Keywords

resolution CR2010 2010 CR4VS2010 CR4VS VS2010 NET2010 Crystal Reports for .NET Framework 4.0 crforvs 13 look , KBA , BI-RA-CR-DSL , Crystal Reports on C++ Data Semantic Layer (ClassicUniverse) , Problem

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports, developer version for Microsoft Visual Studio