1803096 - Approval Workflow Missing in tab Approval for Purchase Order

SAP Knowledge Base Article - Public

1803096 - Approval Workflow Missing in tab Approval for Purchase Order

Symptom

You want to check who has approved a purchase order. You open the tab Approval and there is no information.

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center.
  2. Go to the Purchase Orders view.
  3. Find the relevant purchase order and choose Edit.
  4. Go to the tab Approval.
  5. There is the message: No records found.

Cause

You have changed the approval process for purchase orders after ordering the particular purchase order. You have now configured multiple process steps in the Business Configuration. As the new process differs a lot from the old one, the information about the approval cannot be displayed anymore.

Resolution

You can check who approved the purchase order with these steps:

  1. Go to the Purchase Requests and Orders work center.
  2. Go to the Purchase Orders view.
  3. Find the relevant purchase order and choose Edit.
  4. Go to the Changes tab.
  5. Choose Attribute = Status and then click Go.
  6. You can see the time of approval and the approver.

Keywords

KBA , AP-PRP , Purchase Request Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0