1801346 - Error in Supplier Invoice: /SRMAP/LSIV_SIV 393. Balance is bigger than permitted.

SAP Knowledge Base Article - Public

1801346 - Error in Supplier Invoice: /SRMAP/LSIV_SIV 393. Balance is bigger than permitted.

Symptom

You cannot post a supplier invoice. You get the error: A technical error occurred: /SRMAP/LSIV_SIV 393. Report an incident. ; Invoice Accounting Notification ###: Balance ... is bigger than permitted.

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoices and Credit Memos view.
  3. Open the relevant invoice and press Check.
  4. You get such an error: Balance 0,010000 Euro of the invoice is bigger than permitted.

Cause

The Tax Payable amount doesn't match the Tax Receivable amount. You can check this on the supplier invoice. Go to the General tab and then the Taxes sub-tab. There, you can check that the amounts differ.

Resolution

We are working on a permanent solution. To solve the issue immediately, you can change the tax code temporarily for the item and revert it. Afterward the Tax Payables will match the Tax Receivables and you can post the invoice:

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoices and Credit Memos view.
  3. Open the relevant invoice
  4. Go to the General tab and then the Taxes sub-tab.
  5. Change one tax amount to zero and press Enter.
  6. The taxes are recalculated and Payables = Receivables.
  7. The status of the invoice is Ready for Posting.
  8. Choose Post.

Keywords

KBA , incoming , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0