1792371 - Dashboards in PPT format fails to open with Macintosh OS.

SAP Knowledge Base Article - Public

1792371 - Dashboards in PPT format fails to open with Macintosh OS.

Symptom

Dashboard exported in PPT format in Windows OS, when opened in Macintosh computer fails to execute.

Environment

Dashboard design 4.0

Reproducing the Issue

1. Open Dashboard design 4.0 in Windows machine.
2. Create a dashboard.
3. Export in PPT format.
4. Try to open this Dashboard in Macintosh computer.
5. Fails to open the dashboard.

Cause

An ActiveX control is used to display the Dashboard in PPT format, however this ActiveX is not available on Macintosh computer.

Resolution

This behavior is by design.

Workaround:

1. Open Dashboard design 4.0 in Windows machine.
2. Create a dashboard.
3. Export in SWF format.
4. Try to open this Dashboard in Macintosh computer in Safari browser.
5. Dashboard opens successfully.

Keywords

PPT, Macintosh, Mac, SWF, Dashboard. , KBA , BI-RA-XL-DES , Dashboards, design-time, designing, exporting, usability , Problem

Product

SAP BusinessObjects Dashboards 4.0