1789328 - The Service Confirmation Created out of a Sales Document Picks the Price from the Price List Instead of the Predecessor Document

SAP Knowledge Base Article - Public

1789328 - The Service Confirmation Created out of a Sales Document Picks the Price from the Price List Instead of the Predecessor Document

Symptom

The Service Confirmation created out of a sales document picks the price from the Price List Instead of the predecessor document.

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Go to the Contracts view.
  3. Show All Contracts and Find XYZ (XYZ represents the ID of the contract).
  4. Select the contract XYZ and choose the Confirm Execution button.
  5. In the new Service Confirmation screen the manually maintained price of the contract item has not been carry forwarded but the price is picked from the Price List.

Cause

If a price list is already maintained for the added product, then the SAP ByDesign system by default picks it.
In case you want to do the changes you can edit it manually in the Pricing and Invoicing tab -> Pricing sub tab of the document.

System is designed to pick the available price list as a first priority.

Resolution

This is the expected behavior of SAP Business ByDesign system.

Keywords

KBA , AP-SLO , Sales Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 4.0