1782825 - Loading keycode definition file failed

SAP Knowledge Base Article - Public

1782825 - Loading keycode definition file failed

Symptom

When opening Crystal Reports, the following error is presented "LoadingKeycode definition file failed".

Environment

SAP Crystal Reports 2011

Cause

In some cases, it has been found that windows system updates have caused the keycode definitions to be unreadable by the application

Resolution

NOTE: If SAP Crystal Reports 2011 is installed on a server machine, it is advised that a backup of the server is taken before completing the following step.

  1. Close Crystal Reports and all other SAP BusinessObjects related applications.
  2. Open the Control Panel.
  3. Double Click the Add and Remove program application.
  4. Locate and select Crystal Reports 2011.
  5. Run the repair option for Crystal Reports 2011.
  6. Relaunch Crystal Reports.

 

Keywords

rsh, modify, key code, def, license, , KBA , BI-BIP-CRS , SAP Crystal Reports Server , Problem

Product

SAP Crystal Reports 2011