You want to create a Credit Memo in the Down Payment Request however when you choose Follow-up button there is no option for Credit Memo.
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Go to the Invoice Documents view.
- Select one of the Down Payment Request XYZ (XYZ represents ID of the down payment request).
- Choose the Follow-Up button.
You cannot find any option for creating Credit Memo.
In the current release of SAP Business ByDesign the creation of a follow-up Credit Memo is not possible for Down Payment Request. This is only possible for other invoice documents.
This is an expected behavior of the SAP Business ByDesign.
KBA , AP-CI , Customer Invoice Processing , How To