SAP Knowledge Base Article - Public

1778164 - Crystal Reports 2011 version number

Symptom

Installed Crystal Reports 2011 Support pack does not match the Version number in About SAP Crystal Reports window 

Environment

Crystal Reports 2011

Cause

This is known product defect and Developers are aware about the problem.

Resolution

There are at least two simple options to get correct Patch level:

Go to Control Panel > Add Remove Programs list to see what is the latest patch applied for SAP Crystal reports

or

From "About SAP Crystal reports" window click "More Info..." button to see the version of crw32.exe. 

Keywords

product built, patch level, version number, CR, Update , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports 2001 V1 ; SAP Crystal Reports 2011