1773689 - How to add logon credentials (user ID and password) to the Customer Remote Logon Depot for a support case - SAP for Me

• How to add logon credentials securely to a support case
• Are authorizations needed for Customer Remote Logon Depot? 
• Need to edit the secure area of a support case
• Add secure logon data
• Add logon credentials
• How to add S-user ID and password securely
• Add a remote user ID and Password to a case for SAP Support
• Access the Maintain my Logon Data area
• How to send a remote user ID and password securely to SAP
• SAP Product Support requested access to your system
• How to provide my password in a secure way to SAP
• How to send Support Portal S-user ID and password securely to SAP
• Logon detail information is required for SAP to reproduce an issue

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

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• SAP for Me
• Customer Remote Logon Depot (previously known as Secure Area)

Access data, log on, logon-data, message, secured area, Maintain logon data, Maintain all logon data, login, maintain access data, system data, restricted visibility, logondaten

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