SAP Knowledge Base Article - Public

1768824 - Crystal Reports for Enterprise crashes after adding subreport filters.

Symptom

  • Crystal Reports for Enterprise crashes after adding subreport filters.
  • Error received : Crystal Reports has encountered an unexpected error and needs to close.

Environment

  • Crystal Reports for Enterprise 4.0 SP4 Patch 2.
  • SAP BW 7.3

Reproducing the Issue

  1. Create two bex queries having same prompts.
  2. Create a report in Crystal Reports for Enterprise based on one bex query having prompt.
  3. Create a subreport to another query having the same prompt.
  4. Right click on the subreport and select 'Edit Subreport Filters' > add Data Filter.

Cause

The issue has been identified as a potential bug and is currently escalated to Product Group under reference number: ADAPT01661277.

Resolution

This issue is scheduled to be addressed in Crystal Reports for Enterprise 4.0 Service Pack 4 Patch 5. However, this is on a best endeavour basis and not a guarantee of delivery in this release. The targeted Service Pack/Patch may change without prior notification.

Keywords

Crystal Reports for Enterprise,add subreport filters,crash. , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

SAP Crystal Reports 2011