SAP Knowledge Base Article - Public

1768797 - Wrong scale of graphs inside subreport are displayed when crystal report is viewed in Crystal Reports Viewer.

Symptom

  • Wrong scale of graphs inside subreport are displayed when crystal report is viewed in Crystal Reports Viewer.
  • The scale to be displayed as 0,1 on Y-axis is instead displayed as 0,2 when crystal report is viewed in Crystal Reports Viewer.

Environment

  • Crystal Reports 2008 SP5.
  • Crystal Reports Viewer 2008 SP5.

Reproducing the Issue

  1. In Crystal Reports Designer, create a report by inserting subreports in details section.
  2. Edit the subreport and insert a graph in the report header.
  3. Select the data to be displayed in the chart in chart expert.
  4. Preview the report and save it with saved data.
  5. Open this crystal report in Crystal Reports Viewer 2011

Cause

The issue has been identified as a potential bug and is currently escalated to Product Group under reference number: ADAPT01650988.

Resolution

  • Apply SP05 (Support Package 5) for BI 4.0
  • This has also been addressed in BI 4.1 minor release

Keywords

Crystal Reports Viewer,wrong scale,graph. , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

Crystal Reports 2008 V1 ; Crystal Reports Viewer 2008