SAP Knowledge Base Article - Public

1766715 - Unable to Approve Sales Orders from Mobile Devices

Symptom

You are not able approve Sales Orders on the mobile devices but are able to view and approve this within your ByDesign System.

Reproducing the Issue

  1. Log on to SAP Business ByDesign on mobile application.
  2. Click on Approvals.
  3. Sales Order which has to be approved can not be found on mobile device.

 

Cause

The system is behaving as it is designed. Sales Order approval is not in scope in Bydesign systems.

Resolution

As a workaround, approve Sales Orders from your ByDesign system in Managing My Area work center.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1702 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0 ; SAP LE APPL. PLATFORM 1311 ; SAP LE APPL. PLATFORM 1402 ; SAP LE APPL. PLATFORM 1405 ; SAP LE APPL. PLATFORM 1408 ; SAP LE APPL. PLATFORM 1411