SAP Knowledge Base Article - Public

1757292 - How to Change the Subject Text of the Email Output Automatically for a Business Document

Symptom

How to change the subject text of the email output automatically for a business document.

Reproducing the Issue

  1. Go to Sales Orders work center.
  2. Go to the Sales Orders view.
  3. Open any sales order with In Process status in edit mode.
  4. Select You can also -> Edit Output Settings.
  5. Change Send By field to E-Mail and go to tab E-Mail Text.
  6. You want to change the format automatically depending upon type of the order.

Cause

In the standard email template, their is no possibility to change the header/subject automatically.

Resolution

This is the expected behavior of the SAP Business ByDesign system.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711