SAP Knowledge Base Article - Public

1757256 - Error in Tax Calculation in the Sales Order Created for an Intercompany Scenario

Symptom

Error in tax calculation in the sales order created for an intercompany scenario.

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders view.
  3. Show All Orders and Find ABC (ABC represents the ID of the sales order).
  4. Edit the sales order and select the View All button.
  5. Error messages:
    • Exchange rate missing for currency conversion.
    • Tax calculation failed; trigger a calculation again.
  6. Warning messages:
    • Tax calculated for country DEF in which company GHI is not registered (DEF represents the tax country and GHI represents the company).
    • Customer expected net value XXX differs from item net value YYY (XXX & YYY represent the net values).
    • City in address of Account party missing.

Cause

Following is the reason for the error messages in the sales order:
You had created the sales order before maintaining the currency conversion in General Ledger work center, which is not updated in the sales order.

Following is the reason for the warning messages in the sales order:

  1. Tax Authority and associated Company Tax Arrangement for the tax country is not maintained in the Tax Management work center.
  2. Account master data has not been maintained properly. Data like City and Tax Number are missing for the customer account.

Resolution

Follow the steps below to solve the error message:

  1. Go to the Sales Orders work center,
  2. Go to the Sales Orders view.
  3. Show All Orders and Find ABC (ABC represents the ID of the sales order).
  4. Edit the sales order and select the View All button.
  5. Go to the Pricing and Invoicing tab.
  6. Select the Total Pricing subview.
  7. Select the Update Pricing -> Completely (If no manual price component is added) else select Update Pricing -> Keep Manual Changes.
  8. Save the order.

Now tax calculation is triggered and the sales order is saved without any error message.

Follow the steps below to solve the warning messages on the sales order:

  1. Go to the Tax Management work center.
  2. Go to the Tax Authorities view.
  3. Create a tax authority for the tax country and create associated Company Tax Arrangement.
  4. Now go to the Account Management work center.
  5. Go to the Accounts view.
  6. Show All Accounts and Find DEF (DEF represents the ID of the account used in the sales order).
  7. Edit the account and select the View All tab.
  8. Go to the Financial Data tab -> select the Tax Data subtab -> Maintain Tax Number for the country.
  9. Also maintain address details like City, Postal Code, State, Country etc. in the General tab.

See Also

Error message is triggered from class CM_APTC_TAX_CALCULATOR.APBTC_COMMON_701.

Keywords

KBA , AP-SLO , Sales Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708