SAP Knowledge Base Article - Public

1754271 - Excel spreadsheet not visible or usable in Xcelsius.

Symptom

  • Excel spreadsheet cells are not visible in Xcelsius.
  • Excel spreadsheet is blank in Xcelsius.

 

 printscreen_Xcelsius.jpg

Environment

  • Xcelsius 2008 SP5
  • Microsoft Office 2007

Reproducing the Issue

  1. Install Xcelsius client tool.
  2. Open Xcelsius.
  3. Excel spreadsheet in Xcelsius is blank (white).
  4. Excel spreadsheet cannot be used or mapped to components.

Cause

  • This issue is specific to machine. Likely some of the Windows dll or files are corrupted.

Resolution

  1. Re-install Xcelsius and Ms Office again.
  2. Re-install Flash player.
  3. Repair the Operating system install if the above steps did not help.
  4. Format the machine if issue still persist.

Keywords

Spreadsheet, Blank, Xcelsius. , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008