You Receive the error message : Item XX : Mandatory List Price missing in an Intercompany Scenario. This is relevant for A2A and B2B scenarios.
Reproducing the Issue
- Go to the Sales Order work center.
- Go to the Sales Order view.
- Edit the Sales Order ABC (ABC represents the identification of the sales order).
The following message is triggered : Item XX : Mandatory List Price missing
This is the normal system behavior.
In a intercompany process the price is determined based on the list price maintained for the given product in CRM.
Even though a list price is entered manually in the purchase order (this is the customer expected price) , it is not propagated to the sales order.
This customer expected price is just for reference. This helps calculating any major price deviation between the sales order list price and the customer expected price.
So you have to maintain the list price or enter it manually in the sales order.
In this case you have the following possibilities:
A) Maintain a list price in the Product and Service Portfolio work center in the view pricing (Help center article : Pricing in Customer Relationship Management).
B) In case you need to fix the issue only for this sales order, you can add the list price in the item directly.
Additionally, you might receive the following warning message on the Sales Order XYZ :
Item XX: Customer expected net value ABC differs from item net value DEF (ABC and DEF represents different amount of net value)
This warning message is raised as the amount mentioned in the Purchase Order is different that the one mentioned in the Sales Order. If you correct the issue with the list price as mentioned above in the sales order, this warning will be no longer displayed.
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