SAP Knowledge Base Article - Public

1747503 - Packing & Forwarding Price Component are not Available in Customer Invoice

Symptom

The Packing & Forwarding price component are not available in the customer invoice.

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Documents view.
  3. Show All Invoice Documents and Find ABC (ABC represents the ID of the customer invoice).
  4. Edit the invoice and choose the View All button.
  5. Go to the Pricing tab.
  6. The Packaging & Forwarding charges are not available under Total Pricing section.

Cause

The price component Pricing & Forwarding has to be added manually in the customer invoice.

Resolution

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoicing Documents view.
  3. Show All Invoice Documents and Find ABC (ABC represents the ID of the customer invoice).
  4. Edit the invoice and go to the Pricing tab.
  5. Select the Add Row button under the Total Pricing section.
  6. Select the price component Packing & Forwarding and add the amount.
  7. Save the changes.

However you will be able to add the price component Packing & Forwarding manually only in those invoices which are not released.

Keywords

KBA , AP-CI , Customer Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711