1745500 - User Can Not Add Response to a Campaign

SAP Knowledge Base Article - Public

1745500 - User Can Not Add Response to a Campaign

Symptom

User cannot add response to a Campaign.

Reproducing the Issue

  1. Go to the Marketing work center.
  2. Select the Campaign Management view.
  3. Open any Active campaign.
  4. Select the View All button.
  5. Select the Response Options tab.
  6. The Add Row button is grayed out.

Cause

You can only add the response to a Campaign before its execution. The Add Row button will grayed out once the execution of Campaign is done.

Resolution

This is the expectd behavior of SAP Business ByDesign.

Keywords

KBA , SRD-CRM-OPP , Opportunities , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711