1738830 - Printing labels in Crystal Reports for Enterprise User Defined paper size and oriententation

SAP Knowledge Base Article - Public

1738830 - Printing labels in Crystal Reports for Enterprise User Defined paper size and oriententation

Symptom

When printing to Custom Paper Sizes they are ignored and the default printer is used. Also if the paper width is greater than the length the Orientation is rotated.

Environment

Crystal Reports for Enterprise

Reproducing the Issue

When printing to a Custom Paper size ( User Defined ) Crystal Reports for Enterprise would ignore the selection and default to the default printer.

Resolution

Both issues have now been resolved with Support Pack 04.

Keywords

Crystal Reports for Enterprise, Custom Paper Size, Label Printers, User Defined , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports 2001 V1