1736687 - Unable to start Xcelsius Cache server.

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1736687 - Unable to start Xcelsius Cache server.


  • Unable to start Xcelsius Cache server.
  • Xcelsius Cache server goes back to disabled state when trying to start the server.


  • Business Objects Enterprise XI 3.1 Service Pack 3.
  • Xcelsius 2008 Service Pack 3.

Reproducing the Issue

  1. Log into Central Management Console.
  2. Go to the Servers section and click on Create a New Server.
  3. Select Xcelsius Cache server and click on Finish.
  4. Right click on the Server and select Enable Server.
  5. Right click on the Server and click on Start Server.


Jar files and dlls are corrupt in Business Objects Enterprise environment.


Take a back up of following files in the non-working Business Objects Enterprise enviornment:

Business Objects Installation Directory\Common\4.0\java\lib:

  • ras21core.jar
  • ras21proc.jar
  • procJavaAdapter.jar
  • XcelsiusServer.jar
  • XcelsiusServerSDK.jar
  • XcelsiusSLPlugins.jar

Business Objects Installation Directory\win32_x86:

  • procJavaAdapter.dll
  • xccache.exe
  • xcproc.exe
  • XcelsiusServer.dll
  1. Copy the above files from the working Business Objects Enterprise Enviornment to the non-working enviornment.
  2. Restart Xcelsius Cache server.


Xcelsius cache server. , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem


SAP BusinessObjects Xcelsius Enterprise 2008