1732980 - Impossible to import Web Intelligence REport instances from Web Intelligence Rich Client

SAP Knowledge Base Article - Public

1732980 - Impossible to import Web Intelligence REport instances from Web Intelligence Rich Client

Symptom

  • It is not possible to import instances in BI 4.0 Webi Rich Client. One can see the icon for selecting the instance but it doesn't open the
    selection interface.
  • Cannot import instances for Webi report
  • Impossible to import Web Intelligence REport instances from Web Intelligence Rich Client

Environment

  • BI 4.0 SP02 Patch 2.14 and below

Reproducing the Issue

  1. Create a Web Intelligence Report
  2. Save and export the report to the repository
  3. Schedule the report and change the instance name.
  4. After the report instance has been generated, open Web Intelligence Rich Client
  5. Click on the folder and select 'Open From'
  6. Navigate to the report folder and select a report. You will see the number of instace and a box with three dots (...).
  7. Click on the 3 dots and notice that nothing happen.
  8. Double click on the 3 dots and it open the report but not the instance.

Cause

This is a product defect.

Resolution

Install Patch 2.15 and above

Keywords

instances import webi WRC impossible report , KBA , BI-RA-WBI , Web Intelligence , Problem

Product

SAP BusinessObjects Dashboards 4.0