SAP Knowledge Base Article - Public

1725983 - Error Occurs While Posting a Credit Memo

Symptom

Error occurs while posting a credit memo: Account Determination is missing. Configure account determination in chart of accounts and account determination profile <Z001>. Column Path Sales->Revenues (Materials)->Sales Revenue, Position Type Sales Revenue.

Reproducing the Issue

  1. Go to the General Ledger work center.
  2. Go to the Closing Cockpit View  -> Source Documents.
  3. Show Unposted Source Documents.
  4. Select the In Process line item whose related document ID is ABC (ABC represents the ID of the credit memo).
  5. Error occurs: Account Determination is missing. Configure account determination in chart of accounts and account determination profile <Z001>. Column Path Sales->Revenues
    (Materials)->Sales Revenue, Position Type Sales Revenue.

Cause

As mentioned in the error message itself configuration of account determination profile <Z001> is required in Chart of Accounts.

Resolution

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Open Activity list for the First Implementation Project.
  4. Find & Edit the activity Charts of Accounts, Financial Reporting Structures, Account Determination.
  5. Select Sales hyperlink under Account Determination.
  6. The next screen is Charts of Accounts, Financial Reporting Structures, Account Determination.
  7. Under Sales, navigate to the Revenue subtab.
  8. Select 1-Material.
  9. Click on the Add Row button
  10. Add the account determination profile <Z001>.
  11. Save the document.

Now the posting should happen without any error.

Keywords

KBA , AP-CI , Customer Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0