1725934 - Error Occurs in Return: 'Country code for Business Partner missing, Tax calculation failed; trigger a calculation again'.

SAP Knowledge Base Article - Public

1725934 - Error Occurs in Return: 'Country code for Business Partner missing, Tax calculation failed; trigger a calculation again'.

Symptom

The following error occurs when editing a return: Country code for Business Partner missing, Tax calculation failed; trigger a calculation again.

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Go to the Returns view.
  3. Show All Returns and Find XYZ (XYZ represents the ID of the return).
  4. Edit the return.
  5. The following error occurs:
    Country code for Business Partner missing, Tax calculation failed; trigger a calculation again.

Cause

The error occurred in the return because no country has been maintained for the Ship-to party.

Resolution

To correct the error you need to maintain a country for the Ship-to party. The tax calculation for the return has to be re-triggered.

Follow the steps below to maintain the country in the Ship-to party:

  1. Go to the Sales Orders work center.
  2. Go to the Returns view.
  3. Show All Returns and Find XYZ (XYZ represents the ID of the return).
  4. Edit the return and select the View All button.
  5. Go to the Involved Parties tab and select the the ship-to party.
  6. Select View All button in the new screen of ship-to party and go to the Communication tab.
  7. Maintain the country and address for this party.

Once the above steps are completed you have to re-trigger the tax calculation in return XYZ:

  1. Go to the Sales Orders work center.
  2. Go to the Returns view.
  3. Show All Returns and Find XYZ (XYZ represents the ID of the return).
  4. Edit the return and select the View All button.
  5. Go to the Pricing tab.
  6. Select Update Pricing -> Completely.
  7. Save the document.

Keywords

KBA , AP-SLO , Sales Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711