1724997 - Dashboard using SAP NetWeaver BW Connection hangs when previewed on SAP Portal.

SAP Knowledge Base Article - Public

1724997 - Dashboard using SAP NetWeaver BW Connection hangs when previewed on SAP Portal.

Symptom

Dashboard using SAP NetWeaver BW Connection hangs when previewed on SAP Portal.

Environment

Dashboard Design 4.0.

Reproducing the Issue

  1. Launch Dashboard Design.
  2. Add 7-8 SAP Netweaver BW Connections in Data Manager.
  3. In the Usage tab of the connection, select the option "Refresh before components are loaded" and check "Disable mouse input on load" property.
  4. In the Definition tab, map the output to a cell range in the Excel spreadsheet.
  5. Insert any component in the canvas.
  6. Map the component and SAP BW generated data range in the spreadsheet.
  7. Go to SAP tab and Publish the Dashboard to the Sap Portal and preview it.

Cause

In the Usage tab of the SAP BW connection "Disable mouse input on load" property is enabled.

Resolution

In the Usage tab of all the SAP Netweaver BW Connections in the dashboard, uncheck the property "Disable mouse input on load".

Keywords

dashboard,hangs. , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008