1724975 - An Outgoing Payment is not Shown in the Payment Assignment tab of a Payment Allocation as Expected

SAP Knowledge Base Article - Public

1724975 - An Outgoing Payment is not Shown in the Payment Assignment tab of a Payment Allocation as Expected

Symptom

You edit a payment allocation, and then go to the Payment Assignment tab in order to select a specific outgoing bank transfer payment, but the outgoing bank transfer is not shown in the list.

Reproducing the Issue

  1. Go to the Payment Management work center, and select the Payment Allocation view.
  2. Find the payment allocation XYZ, and then Edit it.
  3. Navigate to the Payment Assignment tab, and then try to select the outgoing cash payment ABC.
  4. But outgoing cash transfer ABC is not shown in the list as expected.

Cause

You create an outgoing cash payment directly from a bank statement, but you do not specify the Customer/Supplier ID, or Invoice ID for the payment item, so a payment allocation XYZ is generated which requires your manual action. Meanwhile you create the outgoing cash transfer ABC from a different bank account other than the bank account from which you make the outgoing cash payment via bank statement, moreover, this cash transfer is made to a petty cash fund, so the cash payment and the cash transfer are not related, and this is why you cannot find the cash transfer from Payment Assignment list of the payment allocation XYZ.

Resolution

If it's meant to make the outgoing cash payment from the Petty Cash, you should follow the steps below to make the payment:

  1. Go to the Payment Management work center.
  2. Choose the Petty Cash view.
  3. Select New Outgoing Cash Payment - Reference to Open Items, for details, check the help center document: Create An Outgoing Cash Payment.
  4. While for the payment directly made in bank statement, you can edit the bank statement, and then choose Reverse, so the payment is then canceled.
  5. For the outgoing cash transfer ABC to a petty cash fund, you need to confirm it in the bank statement.
  6. Create a new bank statement for the concerned bank account, in the second step, you can see the cash transfer payment, select it.
  7. Then release the bank statement.

If the payment made in bank statement is not meant to be canceled, then you can follow the steps below to process:

  1. In the Payment Management work center, choose the Payment Allocation view.
  2. Search payment allocation XYZ, and then edit it.
  3. In the Customer/Supplier ID field, enter the related ID.
  4. From the Open Items list, select the open item to clear.
  5. If there is no open item to be cleared, you can choose Assign Payment On Account, to directly pay the payment on the customer or supplier account. In this way, the payment allocation XYZ will be released.
  6. For the outgoing cash transfer ABC, it's the same process as described above, that is to say, you need to confirm it in the bank statement.
  7. Create a new bank statement for the concerned bank account, in the second step, you can see the cash transfer payment, select it.
  8. Then release the bank statement.



Keywords

KBA , AP-PAY , Payment Processing , How To

Product

SAP Business ByDesign all versions