1720774 - Error: "The number of simultaneous report jobs was limited to 50 by the system administrator. Please try to reconnect later. [RCIRAS0542]" in Business Objects Enterprise XI 3.x

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1720774 - Error: "The number of simultaneous report jobs was limited to 50 by the system administrator. Please try to reconnect later. [RCIRAS0542]" in Business Objects Enterprise XI 3.x

Symptom

Error: "The number of simultaneous report jobs was limited to 50 by the system administrator. Please try to reconnect later. [RCIRAS0542]" when trying to view Crystal Reports on demand.

Environment

  • Business Objects Enterprise XI 3.x
  • All Operating Systems

Reproducing the Issue

  1. Launch Infoview
  2. Navigate to a folder
  3. Select a report and to view it on demand
  4. Try to fill in parameters if there is any

Cause

The limit of the concurrent reporting requests have been reached.

Resolution

  1. Log on to the Central Management Console as Administrator
  2. Go to the Servers area and open the Crystal Report Processing Server
  3. Set the Maximum Concurrent Jobs to a higher value ie.100
  4. Restart the Crystal Report Processing Server
  5. Reset the Maximum Concurrent Jobs value to 0
  6. Restart the Crystal Report Processing Server

Keywords

BOXI, Schedule, CR, CRPS, CMC , KBA , BI-BIP-ADM , BI Servers, security & CrystalReports viewing in BI platform , Problem

Product

Crystal Reports 2008 V1