1712756 - Report Map functionality is not working properly when navigating to the top level sub-sectional values in a Web Intelligence Java Report panel

SAP Knowledge Base Article - Public

1712756 - Report Map functionality is not working properly when navigating to the top level sub-sectional values in a Web Intelligence Java Report panel

Symptom

  • Navigating to top level section values from using report map functionality in a Java report panel of a Web Intelligence report in BI Launchpad
  • It will stay in the same previous page at which initially the report map navigated

Environment

  • Business Objects version: Business Intelligence 4.0 SP02 Patch 10-14
  • Server Operating system: Windows Server 2008 R2
  • CMS Database: DB2 LUW v9.7 on AIX
  • Reporting Database: SQL Server 2005
  • Internet Explorer:IE 8
  • Version: 8.0.6001.18702
  • Web and Application Server:Tomcat
  • Java or .NET:Java
  • JDK version:Version 1.6
  • Authentication Type:Enterprise, Windows AD

Reproducing the Issue

Issue is reproduced with respect to customer's specific report

  1. Open the problematic Web Intelligence report Rich Internet mode in BI Launch-pad
  2. Click on the Report Map pane
  3. Navigate to any of the sub-section under a master or super section. It will take to certain page 'x'
  4. Again click on the section values located above the current page
  5. It will stay in 'x' page and do not navigate to the page before 'x'.

Resolution

  • This issue is not reproducible in BI 4.0 SP02 Patch 15 version

Keywords

report map, section, sub-section, super section, section, navigate , navigation,top, lower , KBA , BI-RA-WBI , Web Intelligence , Problem

Product

SAP Crystal Reports 2011