1712630 - Page Header and Page Footer not exported to MS Excel from Crystal Reports Viewer

SAP Knowledge Base Article - Public

1712630 - Page Header and Page Footer not exported to MS Excel from Crystal Reports Viewer

Symptom

  • Page Header, and Page Footer missing.
  • When exporting the report to MS Excel from Crystal Reports, the headers are exported.
  • When exporting a report to MS Excel from Crystal Reports Viewer, the Page Header and Footer are not exported.

Environment

  • SAP Crystal Reports Viewer 2011

Reproducing the Issue

  1. In Crystal Reports, create a report off any data source.
  2. Add two or more Page Header / Footer sections.
  3. Save the report locally with saved data.
  4. In Crystal Reports Viewer, open the report.
  5. Notice the report shows as expected. 
  6. Export the report to MS Excel Data Only format.
     
    The Exported Excel file does not show the Page Header / Page Footer.

Cause

  • The issue has been identified and logged under Problem Report ID ADAPT01633281

Resolution

  • The issue has been resolved in the following product update and above:
        
    • SAP Crystal Reports Viewer 2011:
      • Support Pack 02 - Patch 17

Keywords

CRV, CR Viewer, xport, xls , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

SAP Crystal Reports Viewer 2011