1711709 - How to Re-authorize Sales Order

SAP Knowledge Base Article - Public

1711709 - How to Re-authorize Sales Order

Symptom

You have a sales order XYZ(XYZ represents the ID of sales order) is pre-authorized which means the sales order is in Authorized status. You  want to re-authorized the sales order.

Reproducing the Issue

  1. Go to the Sales Order work center
  2. Show All Sales Order and Find Sales Order XYZ

You find the sales order XYZ in Authorized status. And you want to re-authorize the sales order.

Cause

This is the expected system behavior.

Resolution

  1. Go to the Sales Order work center
  2. Find Sales Order XYZ and choose Edit
  3. Go to the View All extension
  4. Choose Items tab
  5. Manually change the Quantity in the sales order (for example,if the initial Quantity is 6 change it into 4)
  6. Go to the General tab you will find the Authorization Status changes into:Check Pending
  7. Now go back to Items tab and manually change the Quantity into the initial number(changed Quantity as 6 in this case)
  8. Go to the General tab and authorize the sales order by selecting Check Authorization button

Keywords

KBA , AP-SLO , Sales Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 4.0