SAP Knowledge Base Article - Public

1709335 - Text in the External Reference Field is Converted to Capital Letters

Symptom

The text in the External Reference field is always converted into capital letters.

Environment

  • SAP Hybris Cloud for Customer
  • SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Select the Sales Orders view.
  3. Select any sales order and press the Edit button.
  4. Enter a text in the External Reference field (for example, Test).

The text you have entered is automatically converted into capital letters (for example, TEST).

Cause

Due to the technical reasons, the text in the External Reference field is always converted into capital letters.

Resolution

The system works as designed.

Keywords

Sales order, external reference, capital letter, , KBA , SRD-FIN-GL , General Ledger , How To

Product

SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0 ; SAP Cloud for Customer all versions