SAP Knowledge Base Article - Public

1707818 - Part of the Material Description as Key Words Cannot Search Out the Material

Symptom

As a Chinese customer, you have a material with the description 'AA-BB-CC-DD', however, you cannot use the key words 'AA-BB' or 'BB-CC' or 'CC-DD' to search out the material.

Reproducing the Issue

  1. Go to the Product Portfolio work center.
  2. Go to the Products view.
  3. Go to the By Material sub view.
  4. Use the key words 'BB-CC' to search out the material 'AA-BB-CC-DD', but fails.

Cause

Generally, the issue is due to that Chinese '—' is not the same as English '-' in the system though they look remarkably similar.

Resolution

The original '—' which is used in the material description should be selected in the key words to search for the material.

Keywords

KBA , SRD-SRM-PRP , Product Portfolio , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0