As a Chinese customer, you have a material with the description 'AA-BB-CC-DD', however, you cannot use the key words 'AA-BB' or 'BB-CC' or 'CC-DD' to search out the material.
Reproducing the Issue
- Go to the Product Portfolio work center.
- Go to the Products view.
- Go to the By Material sub view.
- Use the key words 'BB-CC' to search out the material 'AA-BB-CC-DD', but fails.
Generally, the issue is due to that Chinese '—' is not the same as English '-' in the system though they look remarkably similar.
The original '—' which is used in the material description should be selected in the key words to search for the material.
KBA , SRD-SRM-PRP , Product Portfolio , How To