A Manager assigned a Employee/Manager as a substitute but in Call Employee Services on behalf feature, employee those who belongs to Manager is not visible to the substitute.
Reproducing the Issue
- Assigning a Employee or another Manager as a substitute for a Manager.
- Login with the credentials of the Employee who was assigned as a substitute.
- Go to Managing My Area work center.
- Select Call Employee Services on Behalf under Common Tasks.
No employee are listed.
At present, a substitute can able to find the Tasks of the Manager and can do required actions on that but the employees belongs to that Manager will not be visible to the substitute
This feature is not available in the current release of Business ByDesign and this feature is already added a requirement for one of the future releases.
KBA , SRD-CC , Cross Components , Product Enhancement