SAP Knowledge Base Article - Public

1706630 - Crystal Reports 2011 close when attempting to create a report based off a Universe that uses contexts

Symptom

  • Crystal Reports close
  • Application Exception: Please send C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterrpise XI 4.0\win32_x86\crw32.dmp to program author
  • When creating a report off a Universe, Crystal Reports close unexpectedly
  • When attempting to create a report off a Universe that use context, Crystal Reports 2011 generates an application exception error, and close unexpectedly
  • It is possible to create report off other Universes

Environment

  • Crystal Reports 2011

Reproducing the Issue

  1. In the Universe Designer, create a Universe with contexts
  2. In Crystal Reports 2011, create a report off a Universe with contexts
  3. In the Query Panel, add objects from the Universe that will use a context, then click: OK
  4. When prompted by the SQL context window, select a context, and click: OK
  5. Crystal Reports will generate the following error:

 Error.png

  1. Once you click OK, Crystal Reports will close unexpectedly.

Cause

  • The issue occurs only when objects added trigger the use of a context defined in the Universe.
  • The issue has been identified and logged under Problem Report ID ADAPT01630487

Resolution

  • The issue is resolved in Patch 2.16 of Crystal Reports 2011

Keywords

CR, Crystal Reports Crash , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

SAP Crystal Reports 2011, feature pack 03