SAP Knowledge Base Article - Public

1694740 - Error "The database connector crdb_p2ssyb10.dll could not be loaded" while running the report in Crystal Reports 2008.

Symptom

  • Unable to refresh the report after the upgrade of Business Objects Enterprise on a new workstation
  • When a Crystal report is refreshed it gives an error "The database connector crdb_p2ssyb10.dll could not be loaded".

Environment

  • Crystal Reports 2008 SP5
  • Business Objects Enterprise XI 3.1 SP5

Cause

Reports are based off Sybase database and the Sybase Client is not installed on the workstation.

Resolution

Install Sybase Client on the workstation where the reports are to be executed.

Keywords

"The database connector 'crdb_p2ssyb10.dll could not be loaded", Crystal Reports , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports 2011