1674394 - 'Could not open from SAP' error when trying to import a Dashboard from SAP portal

SAP Knowledge Base Article - Public

1674394 - 'Could not open from SAP' error when trying to import a Dashboard from SAP portal

Symptom

  • Unable to import a Dashboard from SAP portal
  • Error: 'Could not open from SAP'

Environment

  • Dashbord Design BI4.0
  • Xcelsius 2008 SP4

Reproducing the Issue

  1. Launch Dashboard Design
  2. Go to SAP > Open

==> error is displayed

 

Resolution

  • Repair the installation of Dashboard Design

Keywords

xcelsius, BW, SAP, connection, open, EP portal, , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Xcelsius Enterprise 2008