SAP Knowledge Base Article - Public

1670479 - Nova Theme displays nothing in Xcelsius 2008 Service Pack 5 using the Preview option.

Symptom

  • Dashboards that use the Nova Theme display incorrectly.
  • Previewing a Xcelsius model with Nova Theme displays only a blank page.
  • See attached file with a video for more details.

 

Environment

  • Xcelsius 2008 Service Pack 5.
  • Windows XP 32 bits Service Pack 3.
  • Windows Active Directory.

Reproducing the Issue

  1. Open the Xcelsius 2008 Service Pack 5 tool.
  2. Start with a blank screen and assign the Nova Theme:
    1. Go to the Format option on the top horizontal menu.
    2. Select the Theme option.
    3. Choose the Nova tema.
    4. Click OK.
  3. Select the Line Chart from the Components List tab and drag and drop it on the Canvas.
  4. Preview the model and you only are able to see a blank page.
  5. Go back to the Format menu option and select another theme like Elan.
  6. Preview it and you are able to see the Line Chart preview. 

Cause

Windows Active Directory has problems and needs to be recreated.

Resolution

Recreate the Windows Active Directory profile on the Windows XP Service Pack 3 machine.

Keywords

Xcelsius 2008 Service Pack 5, Nova Theme, Windows Active Directory. , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008

Attachments

nova theme issue.zip