Jobs are scheduled under the responsibility of an existing user. If a user leaves the company, the jobs scheduled by this user are technically locked as soon as the user status is set to invalid. A health check creates an incident as soon as this situation is detected in the system.
A new responsible user who has corresponding access rights for the Mass Data Runs (MDRs) has to reschedule the corresponding job runs manually as follows:
Open the corresponding work center view.
Select the corresponding mass data run object with the run ID given in the error message.
Click View jobs.
Select the corresponding job and look up the periodicity and, if existing, the name of the job and click Cancel.
Go back to mass data run object and click Schedule.
Enter the periodicity and possibly the name of the job and save your entries.
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