SAP Knowledge Base Article - Public

1664725 - SAP BW connection from Dashboard Design not working in Citrix.

Symptom

  • Cannot access SAP BW from Dashboard Design in Citrix.
  • Options in SAP menu are disabled in Dashboard Design on Citrix.

Environment

  • Dashboard Design 4.0 SP2
  • Citrix XenApp Fundamentals 5.0

Reproducing the Issue

  1. Install Dashboard Design on Citrix.
  2. Implement crossdomain.xml file in the root of SAP Web Application Server.
  3. In SAP GUI installer select Business Explorer > Business Explorer (SAP Netweaver 7.x)
  4. Launch Dashboard Design on Citrix.
  5. Go to SAP menu to connect to SAP BW.
  6. SAP menu options are disabled.

Cause

The issue has been identified as a defect and is currently escalated to Product Group under ADAPT01602181.

Resolution

This issue has been targeted to be fixed in Service Pack 04 for Dashboard Design 4.0.

See Also

http://www.plinky.it/blog/2009/03/09/add-crossdomainxml-on-the-root-of-sap-web-application-server/

 

 

Keywords

Dashboard Design,SAP BW,Citrix , KBA , BI-RA-XL , Dashboards and Presentation Design , Bug Filed

Product

SAP BusinessObjects Dashboards 4.0