1664145 - Unable to install Xcelsius 2008 Fix Pack 4.1 on Microsoft Office 2010 system

SAP Knowledge Base Article - Public

1664145 - Unable to install Xcelsius 2008 Fix Pack 4.1 on Microsoft Office 2010 system

Symptom

While updating Xcelsius 2008 Service Pack 4 with Fix Pack 4.1 on a machine with Microsoft Office 2010, the installation throws an error "Microsoft Office XP and later applications: Excel, Word, Outlook or PowerPoint must be pre-installed."

Environment

Xcelsius 2008 Service Pack 4

Reproducing the Issue

  1. Install Microsoft Office 2010
  2. Install Xcelsius 2008 Service Pack 4
  3. Start installation of Xcelsius 2008 Fix Pack 4.1

Cause

The issue has been identified and logged under Problem Report ID ADAPT01602994.

Resolution

This issue is resolved in Xcelsius 2008 Service Pack 4 Fix Pack 4.2

Work around for Xcelsius 2008 Service Pack 4 Fix Pack 4.1:
   1. Click windows Start menu and go to Run.
   2. Type cmd and click OK.
   3. Navigate to Xcelsius 2008 Service Pack 4 Fix Pack 4.1 setup files directory.
      For example: C:\XcelsiusSP4.1
   4. Run setup.exe WORD12=1.
   5. The fix pack installation will continue without any error.

Keywords

KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008