SAP Knowledge Base Article - Public

1662796 - CSV Export Options not retained with the report in Crystal Reports

Symptom

  • Export options not retained.
  • CSV format export options not saved with the report.
  • Crystal Reports doesn't retain with the report the Separated Values (CSV) export option of not exporting the Report and Page sections.

Environment

  • SAP Crystal Reports 2008

Reproducing the Issue

  1. In Crystal Reports, create a report off any data source.
        
  2. Set the Report Export Option for the CSV format to not export the Report and Page Sections following the steps below
    1. Under the menu “File”, select “Export – Report Export Options…”
    2. In the “Set Default Export Options” window, select the format: “Separated Values (CSV)”, and click “OK”
    3. In the “Separated Values Export Options” window, check the option “Isolate Report/Page sections” under “Report and Page sections”
    4. Then select the option: “Do not export” under “Report and Page sections”
    5. Click “OK” to accept the change.
       
  3. Save and close the report
     
  4. Reopen the report.
     
  5. Go back to the Report Export Option for the CSV format, and notice the option selected to not export the Report and Page Sections is no longer selected.
     
    CSV - Options - 2.png

Cause

  • The issue has been identified and logged under Problem Report ID ADAPT01538364

Resolution

  • The issue is resolved in the following product update, and above:
     
    •  Crystal Reports 2008:
      • Service Pack 5

Keywords

KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

Crystal Reports 2008 V1