1662739 - Error message ‘could not display flash file’ received when executing flash file in BI Launch Pad.

SAP Knowledge Base Article - Public

1662739 - Error message ‘could not display flash file’ received when executing flash file in BI Launch Pad.

Symptom

  • Error message ‘could not display flash file’ received when executing flash file (swf) in BI Launch Pad.
  • When dashboards are published with Enterprise user,all dashboards can be viewed with Enterprise user and some dashboards can be viewed with Windows AD user.  However when dashboards are published with AD user,none of the dashboards can be viewed with neither Enterprise user nor with Windows AD user.

Environment

Dashboard Designer 14.0.2.364

Reproducing the Issue

  1. Create a dashboard in Dashboard Designer.
  2. Publish to BusinessObjects Enterprise with Windows AD user.
  3. Execute it from BI Launch Pad. The portal displays "Could not display flash file" error message.

Cause

The issue has been identified as a defect and is currently escalated to Product Group under ADAPT01601939.

Resolution

This issue has been targeted to be fixed in Patch 2.10 for Dashboard Design 4.0.

 

Keywords

Dashboard Design,Windows AD. , KBA , BI-RA-XL , Dashboards and Presentation Design , Bug Filed

Product

SAP BusinessObjects Dashboards 4.0