1661534 - The memory used when previewing a Dashboard does not totally released after exiting the "preview" mode

SAP Knowledge Base Article - Public

1661534 - The memory used when previewing a Dashboard does not totally released after exiting the "preview" mode

Symptom

The memory used when previewing a Dashboard does not totally released after exiting the "preview" mode

Environment

  • SAP BusinessObjects Dashboard XI 4.0
  • SAP BusinessObjects Xcelsius Enterprise 2008.

Reproducing the Issue

  1. Open any Xlf file or create a new simple one.
  2. Open the task manager and highlight "Xcelsius.exe*32".
  3. Click "Preview" button to view the Dashboard.
  4. Click again "Preview" to exit preview mode.
  5. Repeat step 3 and 4 several times (10 times), notice that the memory usage increase each time.

Cause

Xcelsius uses third party libraries and COM components (like Excel, FlashPlayer). These libraries and COM components may choose to release memory at a later time. This will result in memory usage increase.

Since Xcelsius is embedding FlashPlayer, this is one reason why Xcelsius is consuming more and more memory. The same may also happen for other COM components/libraries.

Resolution

Considering the memory increase caused by other COM components/libraries, this is not a Business Objects issue.

Keywords

ADAPT01601613, ADAPT01601642, Xcelsius, Dashbord Design, Memory usage, Increase. , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Xcelsius Enterprise 2008