1661189 - Cannot Confirm Delivery for Third-Party Purchase Order

SAP Knowledge Base Article - Public

1661189 - Cannot Confirm Delivery for Third-Party Purchase Order

Symptom

You created a third-party purchase order and cannot receipt the goods or services. In the following work centers, you cannot find the purchase order as open for delivery: Third-Party Order Fulfillment, Inbound Logistics, Goods and Services Receipts.

Reproducing the Issue

To create the third-party purchase order:

  1. Go to the Purchase Requests and Orders work center.
  2. Select the task New Purchase Order.
  3. Fill in all desired data. In particular, the Process Type for the line item should be Third-Party.
  4. Choose Order.

 To receipt the goods or services:

  1. Go to the Goods and Services Receipts work center.
  2. Go to the Purchase Orders to Be Delivered view.
  3. You cannot find the PO you ordered.

 

  1. Go to the Inbound Logistics work center.
  2. Go to the Purchase Orders view
  3. You cannot find the PO you ordered.

 

  1. Go to the Third-Party Order Fulfillment work center.
  2. Go to the Third-Party Purchase Orders view
  3. You cannot find the PO you ordered.

Cause

You created the third-party purchase order from scratch (no preceding business document). This is an old feature introduced in Business ByDesign FP2.5/FP2.6. With this old feature, it is not possible to confirm in Business ByDesign that the account has received the delivery from the third-party. This third-party process is still available due to compatibility reasons for customers that were using it in older releases.

Resolution

With FP3.0, we have introduced the new Third-Party Order Process. If you need the delivery confirmation, you have to start the process with the sales order creation. This new process allows the Inbound/Outbound Delivery and the use of the Third-Party Order Fulfillment work center.

To get rid of the purchase order, you can cancel it or set the delivery status manually to Finished.

Keywords

KBA , tpop , AP-PRP , Purchase Request Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0