SAP Knowledge Base Article - Public

1657087 - Incorrect display of transparent charts in Crystal reports in the DHTML viewer of Infoview

Symptom

  • The overlapping area is not displayed when viewing the report in DHTML view.
  • There is no issue with the Java and ActiveX viewer

Environment

  • Crystal reports 2008 SP3

Cause

  • ADAPT01226718 was included in SP3 but requires a manual action to enable the fix

Resolution

1. Navigate to C:\Program Files (x86)\Business Objects\Tomcat55\webapps\CrystalReports\WEB-INF\web.xml
2. Add the following context parameter to the web.xml file inside <web-app> container
     <context-param>
         <param-name>crystal_render_transparency </param-name>
         <param-value>true</param-value>
     </context-param>
3. Save the web.xml file
4. Stop tomcat server inside Central Configuration Manager
5. Delete the following folder C:\Program Files (x86)\Business Objects\Tomcat55\work\Catalina\localhost\CrystalReports
7. Restart tomcat.

See Also

  • SAP note 1400434

Keywords

ADAPT01226718 overlap over on top of graphs CR layered layer missing CR 2008 CR2008 Web JAVA , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Bug Filed

Product

Crystal Reports 2008 V1