1647085 - In the Account Advanced Search the List of State/Region is Not Returning Any Value

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1647085 - In the Account Advanced Search the List of State/Region is Not Returning Any Value

Symptom

In the account advanced search the list of State/Region is not returning any value. 

Reproducing the Issue

  1. Go to Account Management work center
  2. Choose Accounts view
  3. Select All Account then select Go
  4. Choose Advanced hyperlink
  5. Go to the State Field

You are not able to fetch any values whereas the correct master data are maintained in the system

Cause

Region and State depends on the Country. The country needs to be filled as a prerequisite.

Resolution

  1. Go to Account Management work center
  2. Choose Accounts view
  3. Select All Account then select Go
  4. Choose Advanced hyperlink
  5. Fill the country field with country XYZ (XYZ represents the name of the country)
  6. Go to the field State

You should now be able to see in the drop down all the values for region or state.

Keywords

KBA , AP-BP-BPT , Business Partner Template , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 2.6 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0