The approval task has been created even though the sales quote is created by the manager himself.
Reproducing the Issue
- Login to the SAP Business ByDesign system with the user XYZ (XYZ represents the sales manager).
- Go to the New Business work center.
- Select the Sales Quotes view.
- Create a New Sales Quote.
- Save and Submit the sales quote.
- An approval task has been created for the quote though the quote has been created by the sales manager himself.
This is the current implemented logic of the SAP ByDesign system, the task would be created even though the sales quote has been created by the manager himself.
This is intended behavior of the system and cannot be changed.
This is the expected behavior of the SAP Business ByDesign.
KBA , AP-LP , Lead Processing , How To