1642474 - The Approval Task has Been Created Even Though the Sales Quote is Created by the Manager Himself

SAP Knowledge Base Article - Public

1642474 - The Approval Task has Been Created Even Though the Sales Quote is Created by the Manager Himself

Symptom

The approval task has been created even though the sales quote is created by the manager himself.

Reproducing the Issue

  1. Login to the SAP Business ByDesign system with the user XYZ (XYZ represents the sales manager).  
  2. Go to the New Business work center.
  3. Select the Sales Quotes view.
  4. Create a New Sales Quote.
  5. Save and Submit the sales quote.
  6. An approval task has been created for the quote though the quote has been created by the sales manager himself.

Cause

This is the current implemented logic of the SAP ByDesign system, the task would be created even though the sales quote has been created by the manager himself.
This is intended behavior of the system and cannot be changed.

Resolution

This is the expected behavior of the SAP Business ByDesign.

Keywords

KBA , AP-LP , Lead Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 2.6 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0