SAP Knowledge Base Article - Public

1642296 - Unable to Post Cancellation Invoice due to Error Message:Credit Value greater than invoiced order value or limit.

Symptom

You are unable to post Cancellation Invoice due to an error message: Credit value greater than invoiced order value or limit.

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Select Invoices and Credit Memos view.
  3. Select the invoice which is to be canceled.
  4. Select Cancel Document button.
  5. Select Post button.

System displays error message: Credit value greater than invoiced order value or limit.

Cause

The supplier invoice is created with currency ABC with reference to purchase order on DD:MM:YYYY (say aa:bb:xxxx). But the Purchase order is created with currency PQR.

So Currency Conversion is done according to the posting date of the supplier invoice DD:MM:YYYY (say aa:bb:xxxx).
The Currency Exchange Rate for the currencies PQR and ABC is maintained as XX.

A new Currency exchange rate is maintained on DD:MM:YYYY (say ee:gg:yyyy) for PQR and ABC as ZZ.

When an invoice is being canceled the whole history of the purchase order is being checked; the invoiced value of the PO is not allowed to be smaller than the value to be canceled.

All values to be compared are being converted to the PO currency (PQR).
The value of the cancelation item is now also converted for the date aa:bb:xxxx but the rate had been changed to ZZ which leads to the error message.



Resolution

The exchange rate XX is maintained  from DD:MM:YYYY(ex ee:gg:yyyy).
So you can change the posting date of the cancelation invoice to DD:MM:YYYY (ex ee:gg:yyyy) or later to post the cancellation invoice.


Keywords

KBA , supplier invoice , cancel document , invoice cancellation , credit value greater than invoiced order , cancellation invoice , SRD-FIN-GL , General Ledger , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign feature pack 4.0