1638249 - No Email Disclaimer Displays In The Contents of Master From Template

SAP Knowledge Base Article - Public

1638249 - No Email Disclaimer Displays In The Contents of Master From Template

Symptom

In a master from template, you have maintained the Email Disclaimer. But you find that the the contents you maintained in the Email Disclaimer does displays in the text body of master from template.

Reproducing the Issue

  1. Go to the work center Application and User Management  
  2. Go to the view  Master Template Maintenance 
  3. Choose Form Master Template in the Show dropdown list 
  4. Select the form master template that you want to maintain and press the button Edit to open it 
  5. In the tab Email Disclaimer, enter text contents you want send to customers
  6. Press the button Save and Close

Then, re-open the form template, you find that the contents you maintained for Email Disclaimer does not display in the form template text body.

Cause

The Email Disclaimer is not added in the text of master from template. It is only added in the body of outgoing email.

Keywords

KBA , SRD-HR-TLM , Time and Labour Management , How To

Product

SAP Business ByDesign all versions