1636928 - Xcelsius component loses color when previewed.

SAP Knowledge Base Article - Public

1636928 - Xcelsius component loses color when previewed.

Symptom

  • When moving components from one Group to another within the Object Browser in Xcelsius.
  • The background turns black for some components in run-time as shown below

                                       black_image.jpg

Environment

  • Xcelsius 2008 Service Pack 3
  • Microsoft Office 2007
  • Flash Player ActiveX 10.1.102.64

Reproducing the Issue

  1. Add multiple Group in the Object browser.
  2. Add multiple components to a single group.
  3. Move the components from one group to another within the Object Browser.
  4. Preview the dashboard.
  5. The component moved to the other group will show the black background.

Resolution

  1. Change the dashboard to any default Theme such as (Aqua,Nova).
  2. Preview it.
  3. Go out of preview mode and change the Theme back to the original and preview it again.

Keywords

Black , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008