While Opening the Dashboard Designer on Citrix, following error message is displayed:
"Xcelsius.exe- Unable to Locate Component. This application has failed to start because BCM-4-0.dll was not found. Re-installing the application may fix this problem."
- Citrix Presentation Server 4.5
- Operating System:-Windows Server 2003
- Dashboard Designer 4.0
Reproducing the Issue
1. Launch the Dashboard Designer on Citrix.
2. Notice that the following error message is displayed:
1. Copy the 'BCM-4-0.dll' located under the following path from the Dashboard Designer setup folder:
"<setup file's directory>\dunit\product.xcelsius-4.0-core-32\actions\BCM-4-0.dll".
2. Now paste it under the following path:
"\Program Files\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86".
"\Program Files (x86)\SAP BusinessObjects\Xcelsius 4.0".
3. Launch Dashboard Designer and notice that it opens without any error message.
KBA , BI-RA-XL , Dashboards and Presentation Design , Problem